Cancellation Policy by Service

Camping Reservations
All campsite reservations cancelled at least 7 days in advance of your scheduled stay will be refunded 100%. If your campsite reservation is cancelled less than 7 days in advance of your stay, your deposit will be refunded minus a $35 cancellation fee. We do not provide rain checks. 

Updated: 07/23/2018
Parkview Hall & Shelter Reservations
 All Parkview Hall and Shelter Reservations cancelled more than 90 days in advance of scheduled event will be refunded less a 50% administrative fee. All Parkview Hall and Shelter Reservations cancelled within 90 days of scheduled event will not be refunded. If your scheduled date is able to be rescheduled for another event that occurs as scheduled, you will receive a refund, less a 25% administrative fee.  We do not provide rain checks.
Cabin Reservations
All cabin reservations cancelled at least 7 days in advance of your scheduled stay will be refunded 100% of deposit. If your cabin reservation is cancelled less than 7 days in advance of your stay, your deposit will be refunded minus a $35 fee. We do not provide rain checks. 
Contact Us to Cancel
If you need to cancel a reservation go online and cancel or let us know as soon as possible by calling and/or emailing us.
 
 614-837-2656
parkmanager@jacksonlakepark.com
 
Please understand that park employees do not have the authority to waive any cancellations fees outlined above.  Only the Park Manager can refund.  When you call an Adventure Host will take your information and the Park Manager will contact you as soon as possible.